My journey commenced as an apprentice plumber. Following my apprenticeship, self-employment initially presented challenges. I transitioned back to full-time employment, where I flourished for the next five years.

Unforeseen events meant that the company I was employed by entered administration, causing immense shock. Amidst this turmoil, I experienced the loss of my mother, leading to depression and a loss of motivation.

Recognising the need to be strong for my young family, I sought a small loan from a family member to purchase a van. This pivotal decision marked the beginning of my entrepreneurial path.

Initially, I undertook small plumbing jobs, managing cash flow concerns. Gradually, I gained confidence in taking on larger projects. I also utilised a job tendering website called Rated People, where customers listed their jobs and I could pay for leads to tender for work.

During this period, I encountered Nick Bradshaw, who sought a heating system upgrade for his home. My exceptional workmanship earned me an invitation to quote jobs at a cash-and-carry facility he maintained.

In 2014, TBS was established. I took the plunge into unfamiliar territories, engaging subcontractors outside of the plumbing industry to get the maintenance business off the ground. Despite early successes, the direction of the business changed when I received a call about renovating a tired bathroom at a care home in Nottingham.

This was a new experience for me — residential care. Eager to prove myself, I visited the client and secured the job. Subsequently, they requested my assistance with other works, which I graciously accepted.

When the client informed me they were selling their care homes, I expressed my gratitude and wished them well. Whilst completing outstanding jobs, the new owners approached me to tender for the FM contract. I was unfamiliar with the tender process and dedicated much time to researching it, working with my wife to ensure timely submission.

Three weeks later, I was invited to their head office. It became evident I had been shortlisted alongside another company — the firm where I had served my apprenticeship. After in-depth discussions and a cordial handshake, I was told they would be in touch. I left with little hope, recognising the immense resources of PWP Building Services, a multimillion-pound business.

Two days later, I received a phone call that shattered all my expectations. The voice said “Mr. Orange,” and I answered promptly. To my astonishment, they extended an offer for the FM contract.

The initial two years were the most challenging I have ever faced. I juggled multiple responsibilities, working extended hours and isolating myself from family and friends. The overwhelming workload left me feeling uncertain about my ability to succeed. However, my partner’s unwavering encouragement provided me with the strength to persevere.

Six years of hard work culminated in an opportunity to quote for a school refurbishment project. Our client had recently acquired an old school building with the vision of transforming it into a special needs school. I secured the job, leading to another remarkable success story — one that has continued to this day, with numerous school conversion projects delivered for our client.

I assumed the role of Project Manager, overseeing labour and simultaneously managing my FM business. This demanding task was executed independently, without any managerial assistance.

My message is to never give up. Regardless of your circumstances, seize opportunities and strive to excel in your endeavours. With determination, perseverance and a diligent work ethic, you can overcome any obstacle and achieve your goals.